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To establish utilitity service, City ordinance requires you to provide a valid Texas Drivers License or Texas State ID number. If you have an out-of-state license or ID: You must fax a copy to 972-205-2100 or bring it to Customer Service at 217 N. Fifth St. before service can begin. Within 30 days of your service being established, you must provide proof of a valid Texas Drivers License or Texas State ID -- fax or bring a copy to Customer Service or call 972-205-2671 to update your account record.

Deposit Requirements

You must satisfy the deposit requirement with a paid deposit, credit check or an acceptable letter of credit.

Account Establishment Fee

A mandatory $30.00 Account Establishment Fee will appear on your first bill.

Would you like to learn about Automatic Bank Draft? This free program can draft the amount of your monthly utility bill directly from your bank or savings account each month, saving you the effort.

Would you like to recieve your City of Garland utility bill electronically by email instead of recieving a paper bill through the mail? Learn More

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