We will review your request and respond to you as soon as possible during our normal
business hours of 8 a.m. to 5 p.m. Monday - Friday.
If you have an electrical emergency such as lights out or a down power line, please call 972-205-3000 to report the emergency.
Do not use this form to request NEW residential electric service. Instead, click the "back" button of your browser and select the "Establish New Utility Service" from the "Request Utility Services" drop down menu on the home page.
(If different than above.)
(Please supply account number if you are a current customer.)
(Select one or more services.)
Please provide any necessary details about this service request in the "Additional Comments" box below.
Note: If your Electric Service Request needs to be completed within 24 hours, please call 972-205-2650.