Customer Service Request
We will review your request and respond to you as soon as possible during our normal business hours of 8 a.m. to 5 p.m. Monday - Friday.
* Required Fields
Your Name          
*First Middle *Last
Name on Account (If different than above.)        
First Middle Last
Account Number Please supply account number if you are a current customer.    
*Service Request (Hold down the 'CTRL' key to select multiple request.)    
  • Automatic Bank Draft
  • Billing Issue**
  • Budget Billing
  • Credit Issue
  • Disconnect/Reconnect Service
  • E-Bill
  • Ending Utility Service
  • Energy Audit
  • Letter of Credit
  • Meter Re-read
  • Online Services
  • Payment Arrangement
  • Reporting Energy Theft
  • Transfering Utility Service
  • Other Request
**Please provide any necessary details about this service request in the "Additional Comments" box below.
If you are requesting a disconnect, reconnect or transfer of service, please provide date(s) on which you want this to take place:
Disconnect Date Connect Date    
Current Service Address          
*City *State *Zip Code
New Address (If Transferring)      
City State Zip Code
Mailing Address (If different than your service address.)      
Street P.O. Box    
City State Zip Code
Contact Information          
*Phone Numbers (2 phone numbers are required.)        
Home Cell Phone    
Work Other
Preferred Method of Contact        
  Do you have an email address?      
*Enter your email address Please re-enter your email address
  Will someone need to gain access to your yard for this service request?    
  Do you have a dog in the yard? (Needed for employee safety.)    
  Note: If your Customer Service Request needs to be completed within 24 hours, please call 972-205-2671.    
Additional Comments          
  Privacy & Security Statement