The Automatic Bank Draft program saves you time and money by doing the work of paying your monthly utility bill on time for you. It's also FREE* and you can elect to discontinue the program at any time.
Once you enroll, your bank or savings account is drafted for the amount of your monthly utility bill. You will continue to receive your bill each month, and the date the funds will be withdrawn is noted on the bill.
Step 2: Complete the enrollment form** and send it with a voided check to us at:
Customer Service Payment Center
City of Garland
P.O. Box 461508
Garland, TX 75046-1508
If you are already an Automatic Bank Draft customer and need to change your bank or bank account number, please call us at 972-205-2491 to let us know when to cancel the existing draft. To set up the new draft, please follow the two "Enrollment" steps listed above.
If you wish to discontinue the draft or are moving and do not want your final bill drafted, please call 972-205-2491 to make the request.
* Check if your financial institution will charge any related fees.
** Your Garland utility account needs to have a zero balance, and you will need a checking or savings account to participate in the Automatic Bank Draft program.