Use these online forms to request utility services.
We will review your request and respond to you during our normal business hours of 8 a.m. - 5 p.m. Monday - Friday.
Residential New Service Request - Apply for NEW residential utility services only.
Request for Disconnection of Service - Close your residential utility account.
Request for Transfer of Service - Transfer your residential utility account to a new location in Garland.
Customer Service Request - Inquire about utility customer service and billing issues.
Electric Service Request - Inquire about GP&L electric service issues.