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We will review your request and respond to you as soon as possible during our normal business hours of 8 a.m. to 5 p.m. Monday - Friday.
If you have an electrical emergency such as lights out or a down power line, please call 972-205-3000 to report the emergency.
Do not use this form to request NEW residential electric service
. Instead, click the "back" button of your browser and select the "Establish New Utility Service" from the "Request Utility Services" drop down menu on the home page.
* Required Fields
Your Name
*First
Middle
*Last
Name on Account
(If different than above.)
First
Middle
Last
Account Number
Please supply account number if you are a current customer.
*Service Request
(Hold down the 'CTRL' key to select multiple request.)
Guard Light Installation
Guard Light Repair
Line Locate
Power Plant Tour
Power Quality Audit
Safety Demonstration
Street Light Installation
Street Light Repair
Tree Trimming
Other Request
Please provide any necessary details about this service request in the "Additional Comments" box below.
*Service Address
*Street
*City
*State
*Zip Code
Mailing Address
(If different than your service address.)
Street
P.O. Box
City
State
Zip Code
*Phone Number
Do you have an email address?
Yes
No
*Enter your email address
Please re-enter your email address
Will someone need to gain access to your yard for this service request?
Yes
No
Do you have a dog in the yard?
(Needed for employee safety.)
Yes
No
Note:
If your Electric Service Request needs to be completed within 24 hours, please call 972-205-2650.
Additional Comments
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