Electric Service Request
We will review your request and respond to you as soon as possible during our normal business hours of 8 a.m. to 5 p.m. Monday - Friday.
If you have an electrical emergency such as lights out or a down power line, please call 972-205-3000 to report the emergency.
Do not use this form to request NEW residential electric service. Instead, click the "back" button of your browser and select the "Establish New Utility Service" from the "Request Utility Services" drop down menu on the home page. 
* Required Fields
Your Name          
*First Middle *Last
Name on Account (If different than above.)        
First Middle Last
Account Number Please supply account number if you are a current customer.    
*Service Request (Hold down the 'CTRL' key to select multiple request.)    
  • Guard Light Installation
  • Guard Light Repair
  • Line Locate
  • Power Quality Audit
  • Safety Demonstration
  • Street Light Installation
  • Street Light Repair
  • Tree Trimming
  • Other Request
  Please provide any necessary details about this service request in the "Additional Comments" box below.
*Service Address          
*City *State *Zip Code
Mailing Address (If different than your service address.)      
Street P.O. Box    
City State Zip Code
*Phone Number      
  Do you have an email address?      
*Enter your email address Please re-enter your email address
  Will someone need to gain access to your yard for this service request?    
  Do you have a dog in the yard? (Needed for employee safety.)    
  Note: If your Electric Service Request needs to be completed within 24 hours, please call 972-205-2650.    
Additional Comments          
  Privacy & Security Statement