GarlandUtilities.org
Customer Service Request
Use these forms online forms to request utility services.
We will review your request and respond to you during our normal working business hours of 8 a.m. - 5 p.m. Monday - Friday.

Residential Utility Service Application  - Apply for NEW residential utility services only.
Customer Service Request  - Inquire about utility cutomer service and billing issues.
Electric Service Request  - Inquire about GP&L electric service issues.
Other Utility Service Request  - Inquire about Water, Stromwater or Enviromental Waste Services issues.
Payment Notification  - Notifiy Customer Service of a utility payment made over the phone, online, or at one of the local payment centers.